I am a Service Designer, graduated from Politecnico di Milano, with a master’s degree in Product Service System Design. I am fascinated by the power of design that it keeps showing me day after day, and by the social and organisational impact it has as a driver of change.

My education

2019-April 2022

Milan, Italy
Politecnico di Milano
MASTER DEGREE – Product Service System Design (PSSD)
110/110

2016 – 2019

Milan, Italy
Politecnico di Milano
BACHELOR DEGREE – Interior Design – grade 108/110

10/14/2018 – 10/20/2018

Technische Hochschule Ostwestfalen-Lippe
PUD CAD Workshop – Germany

Inclusive design workshop for the conscious design of spaces and products for people with disabilities

2011 – 2016

Sondrio, Italy
Liceo Scientifico Scienze Applicate Carlo Donegani
High School Diploma – grade 83\100

My Awards

2021 Student Service Design Challenge

My team won the third prize in an international competition for service design students launched by Philips in partnership with IBM.

Our project was Miyo, an online platform that enables children and their caregivers to act together towards a sustainable and extended lifecycle for toys.

April 2020 – May 2020

MILAN DESIGN WEEK
Fuori Salone TV

I participated to the Fuori Salone Design week TV 2020 by presenting the exhibition “Home for uncertain times 2035” that I curated in 2019-2020

Nov. 2019 – Gen. 2020
Milan, Italy

COMBO Ripa di Porta Ticinese, 83
Politecnico di Milano

I was selected to design and curate the exhibition “Home for uncertain times 2035” of the PSSD Master Degree’s Innovation Studio

Languages

ENGLISH – C1 Professional working Proficiency

ITALIAN – Mother Tongue

FRENCH – Elementary Proficiency

My experiences

August 2022 – Present
Milan, Italy

FINSA S.p.A. – Full time

Service & UX Designer

I design digital products and services:

– through all the design stages, from research to release on the market;

– Always in the frontend with the customer;

managing and leading teams.

I also carry out data analysis and visualisation projects and accessibility assessments.

May 2022- August 2022
Milan, Italy

FINSA S.p.A. – Cococo

Service & UX Design intern

May 2021- December 2021
Milan, Italy

FONDAZIONE POLITECNICO DI MILANO – Continuous and
coordinated contractual relationships based on one or more projects (cococo)

Junior Service Designer

I worked on a change management project for the leadership team of an international animal health company within a team of professional service designers.
I collaborated in the design and co-facilitation of workshops and of a two days hybrid event between digital and physical.

February 2021 – May 2021
Milan, Italy

DIPARTIMENTO DI DESIGN POLITECNICO DI MILANO

Service Design Intern

I conducted research and reports on service design for organisational change and animal health market trends. I further collaborated in the design and co-facilitation of workshops.

2017-2020
Sondrio, Italy

ILLUMINA S.R.L. – occasional collaboration contract

I worked for a lighting design company collaborating on:
– lighting design projects
– visualisations & modelling
– Retail

Sep. 2019
Sondrio, Italy

Massimo Palladini Architetto – Internship

Experience in the field of Product Design and architecture.
I designed and prototyped a collection of products inspired by Alpine design

April 9/14, 2019
Milan, Italy

Vetreria Vistosi – occasional collaboration contract

I worked as hostess in the stand of Vetreria Vistosi at the ARCHIPRODUCTS headquarters in Via Tortona 31 (MI) during the Design Week 2019

August 2015
Sondrio, Italy

Piercarlo Stefanelli Architetto – Internship

It was my first internship in the field of design, even before starting university; It allowed me to discover my aptitude for design

  • Figma
  • 100
  • Miro/Mural
  • 80
  • Adobe Suite
  • 80
  • HTML & CSS
  • 20

Soft & Technical Skills

Leadership / Team work / Flexibility / Adaptability / Achieving goals / Problem solving / Fast learning / meet deadlines

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